Enter a new password and click on Reset Password.Īfter following these steps, you should be able to log in with your UserID (not email) using the new password.Adding to the e-mail account's "safe senders" list helps reducing the risk of it being sent to a spam folder. If you do not receive a confirmation e-mail documenting your request, you should first check your spam folders for the e-mail.Follow the instructions contained in the e-mail. At this point, you should automatically receive an e-mail sent to your registered e-mail address with instructions on how to change the password.I can login to my account just fine on a PC using the same password. Im not inclined to do a factory reset since I cant find any information that this would work anyway. Answer the security question and click on Continue. Changing password, then adding account with the new password (plus above steps) - Swearing at it - Threatening to replace it with a PS4 All of these have failed.Enter the e-mail address on your ESO account.
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